You can ask us to permanently delete your Aero Session account and the personal data associated with it. This page explains what gets deleted and how to request it.
How to request deletion
- Email us from the address linked to your account.
- Use the subject line “Delete my account”.
- Include the full name and email/phone number on your account so we can verify you.
We will verify your identity, process the request, and confirm by email. Deletion is completed within 30 days of a verified request.
What data is deleted
| Deleted | Retained (limited time) |
|---|---|
| Your account and login credentials; profile details (name, email, phone, timezone); your sessions, availability, and package records; notifications and invitations tied to you. | Records we are legally required to keep (e.g. for accounting, tax, fraud prevention, or dispute resolution) are retained only for the period required by law, then deleted. |
Important notes
- Account deletion is permanent and cannot be undone.
- If you are a client linked to a trainer, deleting your account removes your personal account; ask your trainer separately about records they keep for their own bookkeeping.
- You may lose access to any active package or upcoming sessions once your account is deleted.
Contact
Questions about deletion or your data? Email privacy@aerosession.com. See also our Privacy Policy.
Before publishing: confirm privacy@aerosession.com is the right contact address and the 30-day timeline matches your process.